Effective Date: April 21, 2026

These Terms and Conditions (‘Terms’) govern your use of the Neelam Global website located at neelamglobal.com and all related services offered by Neelam Global (‘we’, ‘our’, ‘us’). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Neelam Global

Neelam Global is a real estate services company facilitating the discovery, buying, renting, and listing of residential and commercial properties across India, the United States, Australia, and Dubai. We act as a platform and intermediary connecting buyers, tenants, sellers, agents, developers, and builders.

2. Use of the Website

2.1 Eligibility

You must be at least 18 years of age to use this website or engage with any of our services. By using the site, you confirm that you meet this requirement and have the legal capacity to enter into a binding agreement.

2.2 Permitted Use

You agree to use our website only for lawful purposes. You must not:

  •       Use the site in any way that violates any applicable local, national, or international law or regulation
  •       Submit false, misleading, or fraudulent information through any form or enquiry on the site
  •       Attempt to gain unauthorised access to any part of the website or its associated systems
  •       Transmit any unsolicited commercial communications or spam
  •       Scrape, copy, or reproduce any content from the website without our prior written consent
  •       Use automated tools to access or interact with the website without authorisation

3. Property Listings

3.1 Nature of Listings

Neelam Global acts as an intermediary platform. While we make reasonable efforts to verify the accuracy of property listings, we do not guarantee that all information presented (including price, size, availability, or description) is complete, accurate, or up to date at the time of viewing.

3.2 No Guarantee of Transaction

Browsing or expressing interest in a property on our platform does not constitute an offer, reservation, or binding agreement. All transactions are subject to separate agreements between the buyer/tenant and the seller/landlord, with appropriate legal documentation.

3.3 Third-Party Listings

Some listings on our platform are provided by third-party agents, developers, or builders. Neelam Global is not responsible for the accuracy of information provided by third parties. Users are advised to conduct their own due diligence before making any financial commitment.

4. Valuation Services

The ‘Book a Valuation’ service connects you with a Neelam Global consultant for an indicative property valuation. This service is informational in nature. Valuations provided by us do not constitute certified professional appraisals and should not be relied upon as such for legal, financial, or regulatory purposes.

5. Agent and Developer Profiles

Agents, developers, and builders listed on the Neelam Global platform are independent third parties. Neelam Global does not employ or directly represent these individuals or entities. We are not responsible for their conduct, the accuracy of their listings, or any transactions entered into with them. Users should exercise independent judgment when engaging with third-party professionals.

6. Intellectual Property

All content on the Neelam Global website — including text, graphics, logos, images, property descriptions, and the overall design — is the property of Neelam Global or its licensors and is protected by applicable intellectual property laws in India, the United States, and internationally.

You may not reproduce, distribute, modify, or create derivative works of any content from this website without our express written permission. You may print or download content for personal, non-commercial use only.

7. User-Submitted Content

If you submit any content to us — including enquiries, reviews, comments, or property information — you grant Neelam Global a non-exclusive, royalty-free licence to use, display, and reproduce that content for the purposes of operating and improving our services.

You confirm that any content you submit is accurate, not misleading, and does not infringe the rights of any third party. Neelam Global reserves the right to remove any user-submitted content at its discretion.

8. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Neelam Global provides this website and its services on an ‘as is’ and ‘as available’ basis, without warranties of any kind, express or implied. We do not warrant that:

  •       The website will be uninterrupted, error-free, or free of viruses or other harmful components
  •       The information on the website is accurate, complete, or suitable for any particular purpose
  •       Any property transaction facilitated through our platform will be completed successfully

9. Limitation of Liability

To the fullest extent permitted by law, Neelam Global, its directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website or our services, including but not limited to loss of profit, loss of data, or failed property transactions.

Our total aggregate liability in connection with these Terms shall not exceed the amount (if any) paid by you to Neelam Global for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Neelam Global and its affiliates, directors, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising out of your use of the website, your violation of these Terms, or your infringement of any third-party rights.

11. Financial and Legal Advice

Nothing on this website constitutes financial, investment, tax, or legal advice. Property investments involve risk. You are strongly advised to seek independent professional advice — including from a licensed financial adviser, solicitor, or chartered accountant — before making any property investment or purchase decision.

For NRI investors, we recommend consulting a professional familiar with Reserve Bank of India (RBI) guidelines and the Foreign Exchange Management Act (FEMA) before investing in Indian properties.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without prejudice to any mandatory consumer protection provisions that may apply in your jurisdiction.

Any dispute arising from these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal, India.

Users in the United States, Australia, or other jurisdictions may also have rights under local consumer protection laws that cannot be excluded by this clause.

13. Links to Third-Party Websites

Our website may contain links to external websites. These links are provided for your convenience only. Neelam Global does not endorse, control, or take responsibility for the content of any third-party websites. Accessing those sites is at your own risk.

14. Modifications to the Website and Terms

Neelam Global reserves the right to modify, suspend, or discontinue any part of the website or these Terms at any time. Changes to these Terms will be effective upon posting to the website with an updated Effective Date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Us

For any questions or concerns about these Terms and Conditions, please contact us:

  •       Email: care@neelamglobal.com
  •       India: +91 898 152 8118
  •       International: +1 786 588 0694
  •       Website: neelamglobal.com/contact